Privacy Policy
How we collect, use, and protect your information.
Last updated: March 2026
1. Introduction
Tempero Creative ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tempero.nz and use our services. We operate in accordance with the New Zealand Privacy Act 2020.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other details you provide when contacting us through our website forms or email.
- Project Information: Details about your creative project, event, or business needs that you share with us during consultations.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring sources. This data is collected through analytics tools and is anonymised.
- Media: Photographs, videos, and other creative content produced during our engagement with you.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes for our services
- Deliver the creative services you have engaged us for
- Communicate with you about your project, including scheduling and deliverables
- Improve our website and services based on usage patterns
- Send you updates about our work, only if you have opted in to receive them
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services (e.g., hosting providers, email services), but only to the extent necessary for them to perform their functions. We may also disclose your information if required by law.
5. Use of Creative Content
Photographs, videos, and other creative works produced during our engagements may be used in our portfolio, website, and social media channels for promotional purposes unless otherwise agreed in writing. If you prefer that your content not be shared publicly, please let us know at the time of engagement and we will respect your wishes.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies & Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect anonymised usage data. You can control cookie preferences through your browser settings. We use Google Analytics to understand how visitors interact with our site. This data is anonymised and does not personally identify you.
8. Third-Party Links
Our website may contain links to third-party websites and services (e.g., YouTube, Instagram, LinkedIn). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information, subject to any legal obligations we may have
To exercise any of these rights, please contact us at joel@tempero.nz.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
